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Setting up Local Pickup

What is Local Pickup?

Local Pickup (also referred to as Self Pickup) is a shipping option that allows customers to collect their online orders directly from a designated location — typically a physical store or warehouse.

This method provides a convenient, cost-effective alternative to standard shipping, enabling customers to save on delivery fees and receive their items faster.

Sellers can choose to:

  • Offer local pickup free of charge, or
  • Set a custom pickup fee based on their business needs.

Once enabled, the local pickup option appears on the checkout page, allowing customers to select it as their preferred delivery method.

How to Set up Local Pickup

Follow the steps below to enable local pickup for your store:

  1. Log in to your eCommerce Admin Panel.
  2. Navigate to Settings → Shipping.
  3. Under the Local Pickup section, select the Location where customers can collect their orders.
  4. Turn on the toggle to Enable Local Pickup for that location.
  5. Optionally, add pickup instructions (e.g., operating hours, pickup contact, or directions).
Tip: Clear pickup instructions and timely updates on order status enhance customer satisfaction and reduce confusion during the collection process.
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