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How to fulfill, refund, and print packing slips for orders

Once a customer places and pays for an order, the next steps include fulfilling the order, generating packing slips for shipment, and processing refunds when applicable.

Printing packing slips

To generate a packing slip:

  1. Open the specific order.
  2. Click on the print packing slip button from the top left three dot icon.
  3. The system generates a downloadable PDF containing order details, shipping address, and product list.
  4. Include the printed slip with the shipment package.
Tip:Packing slips help customers verify items received and simplify returns, as applicable.
Best practices:
  • Verify payment settlement before fulfilling the order.
  • Always confirm item condition before issuing a refund.
  • Regularly review refund analytics to track product return trends.

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