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ByeCommerce Admin

Troubleshooting and Best Practices for “Sell via Link”

If customers experience issues with Sell via Link or if links aren’t performing as expected, follow the troubleshooting guide below. It covers common errors, fixes, and optimization tips for seamless selling.

Common Issues and Fixes

Issue Possible Cause Solution
Link not working or loading Invalid URL or unpublished link Ensure the link status is Published and copy the full link correctly.
Payment not processed Payment gateway not configured Verify gateway setup under Settings → Payments.
Product not visible Deleted or deactivated product Reactivate the product in Product Catalog before linking.
Quantity limit not applying Restriction not saved Re-check “Limit Maximum Purchases” and click Save Changes.

Best Practices

  1. Use Clear Titles: Name your links descriptively (e.g., “Summer Yoga Class Registration”).
  2. Add Engaging Media: Upload product images or promotional banners to improve click-throughs.
  3. Leverage Service Links: Use “Sell Service” for appointments, consultations, or digital products.
  4. Update Regularly: Refresh offers or descriptions to maintain customer interest.
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